Services

MICHELIN ONCall

The tyre assistance breakdown service that delivers the performance you expect, 24/7 throughout the UK with over 300 accredited service points.

Logo Michelin OnCall

Don’t let your productivity fall trust Michelin ONCall

About MICHELIN ONCall

  • 24/7 truck tyre assistance service throughout the UK with over 300 accredited service points
  • Fixed Competitive Pricing
  • Remix available without a casing charge(1) MICHELIN Remix
  • Up to date, prompt reporting on all call outs
  • Tyres fitted in line with your policy
  • REACT accredited technicians

(1) Tyre drawn from your Michelin casing bank. Prices do not include: possible towing or lifting by a crane (invoiced at actual cost) or costs of using private parking facilities. Our invoices are payable 30 days from the end of the month. There is no discount or interest on early payments. Late payment charges are equal to 3 times the base interest rate. Every effort is made to ensure that the information contained in this price list is as up to date and accurate as possible. Michelin Tyre PLC cannot accept any liability for details which may be incorrect or misleading. All purchases are subject to Michelin Tyre PLC’s standard Conditions of Sale.

How to register

To join ONCall please email your name, business name, full address (inc Postcode) to:

michelin.oncall1@michelin.com

Or Call 0845 034 4152 Monday to Friday 9am – 5pm

Or sign up via MyAccount – https://myaccount.michelin.eu/en_GB/

The procedure

  1. Call MICHELIN ONCall on 0845 362 8521
    Using your account number, we lookup your policy details on the portal.
  2. Job information is collected
    • Driver details
    • Vehicle details
    • Location
                     • Work required
  3. Service provider deployed
    • ETA given to you and your driver 15mins prior to ETA
    • Call to check on schedule
    • Arrival and Completion time recorded
  4. Job deployed
    The portal is updated with all the job details.
    Michelin Invoice your nominated service provider and a copy of the worksheet is sent.

Nationwide coverage

MICHELIN ONCall has a network of over 300 accredited service points to meet your needs, no matter where you are.